Yellow pages phone book how to#

“We’re assisting quite a few people now in getting out of Yellow Pages contracts,” Greer said. The tribunal dismissed a claim for $1,500 to cover the firm’s time and effort spent trying to resolve the dispute. The CRT issued a default order to reimburse Collaborative Law more than $1,200 for advertising costs and $100 in CRT fees, which Greer confirmed has been done. Yellow Pages didn’t respond to the dispute. Greer added that the firm was promised its listing would appear on the first page of search results, and that wasn’t always the case. The tribunal application noted that Yellow Pages continued to bill the firm for advertising that “was not of the quality agreed to,” and that attempts to correct errors in Collaborative Law’s online directory listing were ignored. The firm brought an application to the CRT after it was unable to reach anyone at Yellow Pages to cancel a one-year advertising contract.

“The trouble with the contracts is that I find they’re very cryptic as to what you’re actually getting involved in,” said Nick Greer, lawyer and firm principal of Collaborative Law Corp. The former phone book giant also lost a Civil Resolution Tribunal (CRT) dispute in B.C. In a few instances, customers have launched legal actions of their own. Yellow Pages is facing a class action lawsuit in Quebec and a potential civil suit in Ontario. The sheer cost of disputing a small claim in court is often enough to encourage parties to settle out of court, regardless of whether a settlement seems fair or just. Many have also faced collection notices and lawsuits after refusing to pay the hundreds or thousands of dollars Yellow Pages claims they owe.

Business owners then face unexpected issues and additional costs when they try to cancel services. Two years ago, BIV published an in-depth investigation into the business practices at what was once the country’s largest publisher of telephone directories.Īccording to current and former customers, Yellow Pages locks clients into verbal contracts that aren’t fully clarified or agreed to.

Yellow pages phone book how to#

The Better Business Bureau now warns potential customers of a “pattern of complaints” against the company, one that includes sales representatives not clearly outlining the services they’re offering, poor communication around how to cancel a contract and difficulty in trying to contact a representative or obtain a physical copy of a contract. More than 40 negative reviews against the company have been logged on in the last 12 months, warning buyers to beware of predatory sales tactics, unclear contract terms and poor customer service. (TSX:YP) fails to deliver on what it promises its customers. Enter the name of the person or business in the box marked τι ποίος and the location in the second box marked που, click on search.Small-business owners across the country continue to claim that Yellow Pages Ltd. The Greek White Pages are only available in Greek.

The Greek Yellow Pages are available online in English and provide a comprehensive directory of businesses in Greece. There are a number of useful telephone directories that can be found in Greece. Online phone books for Greece, the UK, the USA, Canada, Ireland, Australia, New Zealand, the Scandinavian countries and others of relevance to Angloinfo's users.